INFO Terms & Policy

TERMS   

Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

GENERAL 
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

PRODUCT INFORMATION 
Most products displayed at the Site are available in select stores in Canada and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in Canadian. Dollars and are valid and effective only in Canada.

DELIVERY 
Purchased items will be shipped within 7-14 business days of the order, although most will be within 3 to 4. Please allow up to 2-3 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify joseph@youngshepherdclothing.com. You will receive an email from us when your order has been confirmed.

PRICES, SHIPPING & HANDLING CHARGES 
All orders are shipped via Canada Post. Rates are calculated through the Canada Post calculator. International orders will also be shipped via Canada Post. Please contact joseph@youngshepherdclothing.com if you have any questions.

PRODUCT AVAILABILITY 
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

RETURN POLICY 
NO REFUNDS. EXCHANGE OR STORE CREDIT ONLY. 
All exchanges dependent on existing stock. Notice must be given to joseph@youngshepherdclothing.com within 7 days for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the packing slip and merchandise return form completed and return instructions email. Young Shepherd is not responsible for shipping charges for returns. Please note: all orders processed with a discount code or sale price are final sale and may not be returned.

COLORS 
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

SITE CONTENTS 
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Young Shepherd Incorporated collectively, and its subsidiaries and/or affiliates ("Young Shepherd Incorporated"). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Young Shepherd Incorporated.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

YOUNG SHEPHERD COMMUNICATIONS TO YOU 
You agree that Young Shepherd Incorporated may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Young Shepherd Incorporated's products or services, or for such other purpose(s) as Young Shepherd Incorporated deems appropriate.

DISCLAIMER 
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT YOUNG SHEPHERD INCORPORATED SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER 
From time to time there may be information on youngshepherdclothing.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your youngshepherdclothing.com purchase you may return it with your invoice by mail. Please see our Return Policy.

INDEMNIFICATION 
You agree to defend, indemnify and hold Young Shepherd Incorporated harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS 
Unless otherwise specified and except to the extent Young Shepherd Incorporated products are offered for sale in Canada through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Young Shepherd Incorporated's products and services available in Canada and select foreign markets. This Site is controlled and operated by Young Shepherd Incorporated from its office in Toronto, ON.

This Agreement shall be construed in accordance with the laws of the City of Toronto, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the province and federal courts of Ontario.

TERMINATION 
This Agreement is effective unless and until terminated by either you or Young Shepherd Incorporated. You may terminate this Agreement at any time. Young Shepherd Incorporated also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Young Shepherd Incorporated's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Young Shepherd Incorporated, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise

YOUNG SHEPHERD INCORPORATED PRIVACY POLICY 
Young Shepherd Incorporated collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.

Information we collect about you: Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online, request a catalog, participate in a sweepstakes, contest, promotion or survey. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information.

Marketing email communications: At various points on our websites, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online, participate in a sweepstakes, contest, promotion or survey, you may automatically be added to our email list and receive marketing information from us. If you do not wish to receive marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all marketing emails, or you may email customer service at joseph@youngshepherdclothing.com with the following:

• The phrase "no Young Shepherd email" in the subject line 
• Your name and email address